Help Center
🔹 Help Center
THE ORGANIZED CHAOS COLLECTIVE LLC
📍 417 N Ferncreek Ave, Orlando, FL 32803, USA
📧 The_Organized_Chaos@hotmail.com
📞 +1 856-605-1862
🔸 Welcome to Our Help Center
At The Organized Chaos, your satisfaction is our top priority. This Help Center provides guidance on orders, shipping, returns, and product inquiries. If you can’t find what you’re looking for, our support team is always happy to assist.
🔸 Ordering Assistance
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How do I place an order?
Simply select your preferred items, add them to your cart, and proceed to checkout. Once your payment is confirmed, you will receive an order confirmation email. -
Can I modify or cancel my order?
If you need to change or cancel your order, contact us as soon as possible at The_Organized_Chaos@hotmail.com. Orders that have already been processed or shipped may not be eligible for modification. -
Do you offer gift wrapping or notes?
Yes, gift wrapping and personal notes are available upon request for select items. Please include your request in the order notes at checkout.
🔸 Shipping & Delivery
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How long does shipping take?
Orders are typically processed within 1–3 business days.-
USA: Delivery within 7 business days.
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Europe: Delivery within 15 business days.
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Other regions: Delivery time varies by destination and carrier.
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Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email containing your tracking details. -
Do you offer international shipping?
We proudly ship worldwide. Rates and delivery times vary based on location.
🔸 Returns & Exchanges
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What is your return policy?
We offer a 30-day return policy. Items must be unused, unworn, and in original packaging with proof of purchase. -
How do I start a return?
Contact us at The_Organized_Chaos@hotmail.com with your order number and reason for return. If approved, you’ll receive instructions and a return shipping label. -
Can I exchange my item?
The fastest way to receive a replacement is to return your original item and place a new order.
🔸 Payments & Billing
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What payment methods do you accept?
We accept major credit and debit cards. All transactions are processed securely. -
When will I be charged?
Your payment is charged immediately upon completing checkout. -
Do prices include taxes?
Taxes and duties may vary depending on your location and will be calculated at checkout where applicable.
🔸 Product Information
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Are your products true to color?
We do our best to display accurate colors, but slight variations may occur due to lighting and device settings. -
Do you offer bulk or custom orders?
Yes, we accept select bulk and custom orders. Please reach out to our team for inquiries and quotes.
🔸 Damages & Issues
If your order arrives damaged, defective, or incorrect, please contact us immediately. Include photos of the product and packaging, and we will resolve the issue promptly through replacement or refund.
🔸 Privacy & Security
Your information is securely handled and never shared with unauthorized third parties. For more details, please refer to our Privacy Policy.
🔸 Contact Our Support Team
If you need assistance, please don’t hesitate to reach out:
📧 The_Organized_Chaos@hotmail.com
📞 +1 856-605-1862
📍 417 N Ferncreek Ave, Orlando, FL 32803, USA